- United States / EN / USD
-
Product authentication
-
Q&A
-
Contact Us
-
(063) 035 07 41
We understand that selling can be difficult - that's why we take care of everything.
How do I transfer things?
Leave a request at the link. We will contact you to organize the transfer of items in the most convenient way for you: with the participation of our courier or a Nova Poshta courier.
How do you set the price?
Our pricing strategy is dynamic and depends on many factors, such as:
Our main goal is to sell your goods at the highest price offered by the market.
A team of experts gives the maximum recommended price for sale, after which we agree on it with you and transfer the goods for authentication and photography and further placement on the site.
What is the service fee?
The service commission is formed and depends on the price of the product. The more expensive the product, the lower our commission.
The commission fee includes the cost of delivery from the client to our office, professional photography of the product, verification of originality by our experts, as well as the Entrupy device. We take on all the work of communication and delivery of the product to the buyer.
Detailed information follow the link.
What brands are suitable for selling on the platform?
We accept items from premium and luxury brands for sale.
The main list is presented on our website. You can leave a request for the delivery of items via the link, specifying the brands.
Our client manager will contact you within 24-48 hours and provide feedback on whether each item can be put up for sale.
What things cannot be sold on the platform?
We DO NOT accept:
How does my product get revalued? How might this affect my commission level?
Our goal is to sell your product at the highest price offered by the market.
We do not revalue the product for the first 60 days after the product arrives at our warehouse and the certificate of acceptance and transfer of material assets is drawn up.
After 60 days, based on market pricing analysis, we can gradually discount all items by 5-15% each month for the most efficient sale. For bags and jewelry (worth over 30 thousand UAH), the maximum discount can be 30%, for clothing and footwear - 50%.
If you do not agree with this, please inform us by phone +380 63 035 07 41 or write to your manager.
Your commission is calculated based on the initial price of the product before discounts are applied, and the final payment will be calculated based on the final selling price of the product.
What if my product turns out to be a replica?
If the product turns out to be a replica, we will return it at the recipient's expense. For bags checked through Entrupy, delivery is made after compensation of 1000 UAH for the check.
In the case of Hermes, watches and jewelry, special conditions apply. Details can be clarified with the manager.
You can read more about all the questions at the link.